Policies

What we do with your data, who else touches it, and what we will and will not do. We would rather write these plainly than hide behind them, so they are short and they say what is actually true today.

Data and privacy

• Privacy policy

  Covers this website, the Bottle platform and the driver apps. What is held about you, why, how long for, and where we decide about it rather than your gas supplier.

• Third parties and subprocessors

  Every outside company that touches data on our behalf, what reaches them, and which country they are in.

• Cookie policy

  Every cookie and every other piece of storage this website and the product put in your browser, what each is for and how long it lasts. No advertising, no analytics, nothing from anyone else.

Using Bottle

• Terms and conditions

  The agreement between you and us: what we promise, what we charge, and how either side ends it.

• Accessibility statement

  How Bottle works with screen readers, large text, dark mode and a keyboard, how we tested it, and the places we know are still short.

• Treating customers fairly

  Pricing, trials, support and leaving, what happens when we get something wrong, and how we treat the gas customers who never chose us.

How we run the company

• Modern slavery statement

  What we check in our own supply chain, which for a software company is mostly who we buy services from. Published voluntarily: we are well below the turnover that makes it a legal duty.

• Anti-corruption and bribery

  Our position on gifts, hospitality and facilitation payments. It is a short position.

• Equality and diversity

  How we hire, how we behave, and how we build for the drivers and office staff who have to use Bottle rather than only for whoever buys it.